IEG National Parks Target: E14
Description: Agreed baseline and take-up targets for migration of local authority business to e-access channels (e.g. web, telephone contact centres, Interactive Digital TV, mobile telephone) by 2005/06, including efficiency savings
Northumberland National Park Authority has established new ways of working, including the migration of Authority business to be e-enabled. Areas which are currently being developed are on-line planning and shopping services, payments through electronic means and the participation of the public via electronic messaging services.
| Authority Business | Baseline | Targets for 2005/06 | Targets for 2006/07 |
| Planning | Nil | 5% | 10% |
| Shopping | Nil | 5% | Not set |
| Electronic Payments | 60% | 65% | 70% |
| E-participation | Nil | 15% | 25% |
