Contract Management

All suppliers to the National Park Authority are expected to provide a good quality service throughout any contracts they have with us, and may be subject to performance reviews.

Suppliers must ensure that the quality and performance stated in tender or contract documents are maintained or improved throughout the contract period.

The officer of the National Park Authority responsible for the administration of the contract should be notified, by users, of any instances when the supplier's performance does not meet the required levels and these will be recorded for future contract reviews (unless the incident is serious enough to require immediate action). This, naturally, includes the general public and any community organisations or businesses directly or indirectly affected by our suppliers' performance. Please contact us using the details on ths page with any areas of concern.

Examples of possible problems are: failure to deliver in accordance with the specification of the tender documents; poor administration of the contract, for instance inability to invoice at the contract rates, inability to supply monitoring information when requested, health and safety issues.

Local Government Service List Number 829

Email: finance@nnpa.org.uk
Telephone: 01434 611503
Fax: 01434 611654