We aim to provide user information on how the Authority collects user information when accessing Authority websites

(This is a generalised policy that can potentially apply when accessing any Northumberland National Park Authority Website – either in the public domain or under controlled access)

Information collected

We collect personal information from you through the use of enquiry and registration forms and every time you e-mail us your details. We also collect information automatically about your visit to our site. The information obtained in this way, which includes demographic data and browsing patterns, is only used in aggregate form. We do not attempt to identify individual users.

We use your Internet Protocol (IP) address to help diagnose problems with our server, and to administer our web site. We may use customer contact information from the ‘contact us’ form to contact a user when necessary and to provide new information about our activities. Users may opt-out of receiving mailings.

This information is used to make your visit to our site more efficient, and to help us follow browsing preferences on our site so that we can make regular improvements.

Use of personal information

We process personal information collected via our site for the purposes of:

  • providing a personalised service
  • conducting market research surveys
  • providing you with information about products and services we offer If you do not wish to receive information about our
  • products or services, or the products or services offered jointly with or on behalf of other organisations, please tick the
  • appropriate box on the registration form.
  • Controlling access to restricted areas

We also use information in aggregate form (so that no individual user is identified):

  • to build up marketing profiles
  • to aid strategic development
  • to audit usage of the site

Use of cookies

In order to assist us, we use “cookies” to identify our users when they visit our site.

A cookie is a small piece of information sent by a web server to a web browser, which enables the server to collect information back from the browser. If you are uncomfortable with cookie technology, you have the option of setting your browser to reject cookies. More information about cookies, including how to block them and/or delete them, can be found at

Data Security

We safeguard the security of the data you send us with physical, electronic, and managerial procedures. In certain areas of our websites, while we strive to protect your personal information, we cannot ensure the security of the information you transmit to us, and so we urge you to take every precaution to protect your personal data when you are on the Internet. As a general rule change your passwords often, use a combination of letters and numbers, and make sure you use a secure browser.

Transferring information overseas

We do not knowingly transfer personal data overseas.

External Links

This privacy policy does not cover the links to other non-Authority sites.